Privacy Policy
Your Privacy is My Priority
In my 25+ years of corporate operations, protecting sensitive data was non-negotiable. Today, I bring that same standard to your private life through Steady Household. All engagements begin with a comprehensive Mutual Non-Disclosure Agreement (NDA) to ensure your family's digital, financial, and personal information remains strictly confidential.
What Information We Collect
When you use our website or services, we may collect:
- Contact information (name, email, phone number) when you submit a form or schedule a consultation
- Information you provide about your household situation when requesting services
- Payment information (processed securely through our payment processor — we do not store credit card details)
- Website usage data (pages visited, time on site) through standard web analytics
When You Become a Client
If you engage our services, we may handle sensitive information including:
- Financial documents and account information
- Medical records and healthcare information
- Legal documents (powers of attorney, wills, trusts)
- Personal identification documents
- Property and household records
All client information is protected under our Mutual Non-Disclosure Agreement and stored securely.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and schedule consultations
- Provide household management and coordination services
- Communicate with vendors and service providers on your behalf
- Maintain records and documentation as part of our services
- Send service updates and important communications
- Improve our website and services
Who We Share Your Data With
We do not sell, rent, or trade your personal information to third parties.
We may share limited information with:
- Service providers who help us operate our business (email service, scheduling software, payment processing) — these providers are contractually obligated to protect your data
- Professional advisors (attorneys, accountants) when necessary to provide our services — all bound by professional confidentiality
- Vendors and service providers you authorize us to coordinate with (contractors, healthcare providers, etc.)
- Law enforcement or regulatory authorities when required by law
Client information is never shared without explicit consent except as required by law.
Third-Party Services
YouCanBookMe
We use YouCanBookMe to manage scheduling. When you book a consultation, YouCanBookMe collects your name and email on our behalf. You can view YouCanBookMe's privacy policy at https://youcanbook.me/privacy.
Mailchimp
We use Mailchimp to manage email communications. When you submit a contact form or subscribe to updates, your email address and name are stored in Mailchimp. Mailchimp's privacy policy is available at https://www.mailchimp.com/legal/privacy/.
You can unsubscribe from our emails at any time using the unsubscribe link in any email we send.
Health Information Privacy
While Steady Household (a division of Artful Advocates) is not a covered entity under HIPAA, we recognize the sensitive nature of health information. We handle all medical records and health-related information with the same high standards of privacy and discretion.
We do not share health information except:
- With healthcare providers at your direction
- With family members you have authorized
- As required by law
How We Protect Your Information
We take data security seriously and implement industry-standard protections including:
- Secure, encrypted communication channels
- Password-protected and encrypted file storage
- Limited access (only authorized personnel have access to your information)
- Secure disposal of documents when no longer needed
- Regular security reviews
However, no method of electronic storage is 100% secure. We cannot guarantee absolute security but commit to using reasonable measures to protect your information.
Your Rights Over Your Data
You have the right to access, correct, or delete the personal information we hold about you. To exercise these rights, contact us at megan@artfuladvocates.com.
California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the CCPA, including the right to know what personal information is collected and the right to request deletion. We do not sell personal information. To exercise these rights, contact us at megan@artfuladvocates.com.
Data Retention
We retain contact form submissions for up to 2 years of inactivity. Client records are retained for the duration of our engagement plus 7 years for legal and tax purposes.
Children's Privacy
Our services are not directed to individuals under 18. If you believe we have collected information from a child, please contact us immediately.
Last updated: February 2026
Contact Us
If you have questions about this privacy policy, please contact:
Steady Household
Email: megan@artfuladvocates.com
Location: Oakland, CA